Free Shipping
Every US order
Free standard shipping on all United States orders. No minimum, no promo code.
Shipping Policy
Free US shipping, honest timelines.
These numbers match our checkout, product pages, and Google Merchant Center shipping settings — no surprises.
Last updated: July 5, 2026
Policy Summary
Handling Time
1–2 Business Days
Orders are picked, verified, and packed in our shop before dispatch.
Transit Time
2–5 Business Days
Once handed to USPS or UPS, transit depends on your ZIP code.
Estimated Delivery
3–7 Business Days
Total end-to-end delivery window for most US addresses.
Order Processing
Business days only
Orders placed on weekends or US federal holidays begin handling the next business day.
Tracking
Emailed after dispatch
A USPS or UPS tracking number arrives by email the moment we hand your order to the carrier.
Shipping Area
United States only
All 50 US states. We do not currently ship internationally or to APO/FPO addresses.
Free shipping · every US order
Free standard shipping to all 50 US states via USPS or UPS. No minimum, no promo code required.
Shipping Process
How your order goes from shelf to doorstep.
Handling Time
Orders are picked, verified against the physical copy, and packed within 1–2 business days. Orders placed on weekends or US federal holidays begin handling the next business day.
Transit Time
Once handed to the carrier, transit takes 2–5 business days depending on your ZIP code. Estimated total delivery: 3–7 business days.
Delivery Areas
All 50 US states, shipped from our shop at 369 N Meridian Ave, Wichita, KS 67203. We do not currently ship to APO/FPO addresses or internationally.
Tracking Information
A USPS or UPS tracking number is emailed to you the moment your order is handed to the carrier. You can also look it up on our Track Order page.
Lost Packages
If tracking has not updated for 7 business days, email support@redwoodbooks.store. We open a trace with the carrier and either replace the order or fully refund it — your choice.
Incorrect Address
Please double-check the address at checkout. If we catch it before dispatch we correct it for free. If a package is returned as undeliverable, we email you and reship at no additional charge.
Delayed Deliveries
Carrier delays sometimes happen. If your order is more than 10 business days late, we treat it as lost and either replace or refund it.
Missing Items
If a title is missing from your parcel, email support@redwoodbooks.store within 7 days of delivery and we'll ship the missing item at our cost — no photos required.
Contact Support
Email support@redwoodbooks.store or call +1 (316) 294-3906 during Monday–Friday, 9:00 AM – 5:00 PM Central Time.
Last updated: July 5, 2026
Still need help?
Email support@redwoodbooks.store — a person on our team reads and replies, usually within 24 hours during Monday–Friday, 9:00 AM – 5:00 PM Central Time. You can also call +1 (316) 294-3906.
Business Information
Redwood Books
Independent bookstore · Wichita, KS
- Address369 N Meridian AveWichita, KS 67203United States
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